Frequently Asked Questions
Everything you need to know about Iron Neck training and support.
What is the primary benefit of training with Iron Neck?
Iron Neck is designed to strengthen the neck and upper back muscles, helping to improve posture, reduce the risk of injury, and alleviate chronic neck pain through 360-degree resistance training.
How long does shipping take for domestic orders?
Standard domestic orders typically process within 1-2 business days and arrive within 3-5 business days. Expedited shipping options are available at checkout.
Do you offer a warranty on your equipment?
Yes, all Iron Neck devices come with a standard 1-year manufacturer warranty covering defects in materials and workmanship to ensure your training remains uninterrupted.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund, minus shipping costs.
Can I use Iron Neck for physical therapy or rehabilitation?
While many physical therapists use Iron Neck, we recommend consulting with your healthcare professional before starting any new rehabilitation program to ensure it is appropriate for your specific condition.
Do you offer international shipping?
Yes, we ship Iron Neck products globally. International shipping rates and delivery times vary by destination and are calculated at the time of purchase.